Resume

Professional Experience

March 2024 - September 2024

DealerOn

Project Coordinator/Implementation Specialist

Experienced in creating and maintaining complex web solutions, ensuring seamless operation and user experience. Leading a team to deliver high-quality web content and innovative technical strategies.

October 2021 – September 2023

Digital Content Specialist/Content Support Engineer

Verizon

Responsible for managing web content and developing strategies to optimize user engagement. Implemented content management systems and streamlined web processes.

April 2021 – July 2021

World Wildlife Fund

Website Coordinator / Front End Developer

Started as a junior developer, gaining hands-on experience in web development and technologies, setting the foundation for a successful career in web solutions.

Skills & Expertise

Programming Languages & Development: Front-End Development, HTML CSS, JavaScript, XML, Ruby on Rails

Web Tools, Platforms & Technologies: Responsive Design (Bootstrap, .NET), Content Management Systems (WordPress, Drupal, SharePoint, Adobe Experience Manager)

Soft Skills & Leadership: Search Engine Optimization (SEO) & Metadata Strategy, Technical Writing & Training Documentation, Customer Support & Stakeholder Communication, Email Marketing & Automation (Pardot, Mailchimp)
Project Management (Jira), Troubleshooting & Problem-Solving, Effective Communication

Other: Web Accessibility (WCAG / Section 508 Compliance), QA Testing, Website Analytics (Google Analytic, GA4)

Strong problem-solving and decision-making skills in ambiguous environments, leveraging analytical reasoning to assess risks and opportunities.
Exceptional written and verbal communication skills, enabling effective collaboration across teams and stakeholders.
Adept at leading projects from conception to execution, ensuring alignment with business objectives and user needs.
Proven ability to drive product and content strategy based on market trends, competitive analysis, and customer insights.