May 2019 - November 2019
Managing content on four websites, using a web content management system platform.
Managed several email marketing email campaigns, including creating email templates, segmented marketing lists, and sign-up forms.
Created reports on web and email analytics to department heads and other stakeholders
Web Content Specialist
February 2017 - December 2018
Designated point of contact for resolving technical issues and troubleshooting web development issues to the Web Content Strategy Team.
Managed SEO for web pages to optimize content, including meta descriptions and key search terms.
Provided monthly analytical reports on performance and user interaction metrics from websites and newsletter distribution for management using Google Analytics.
Web Content Producer
July 2013 - November 2016
Tracked usage and page statistics for all USO Center websites and generated monthly reports for USO managers and department heads using Google Analytics.
Performed administrative duties in Adobe Experience Manager CMS such as User maintenance, synchronizing folders, and setting permissions.
Trained co-workers and international clients on using Extron CMS to update USO webpages